Privacy Policy

Welcome to the Amber Spins Privacy Policy. This page explains what personal and technical information we collect, how we use it, and the measures we take to keep your data secure. We describe your choices and rights, and how to contact us if you need help with your privacy or account.

Types of data we collect

We collect information to open and operate your account, process transactions, and maintain a safe service. The main categories are set out below.

Personal data

Personal data includes your name, date of birth, email address, phone number, postal address, and identity documents where verification is required. We also record your account credentials and any correspondence you send to us.

Technical data

Technical data covers IP addresses, device and browser details, operating system, language settings, and connection information. We collect this automatically to provide the service, improve performance, and detect fraud.

Transactional data

Transactional data includes deposits, withdrawals, payment method details, game activity, bet history, and promotional interactions. We store transaction records to manage payments, comply with legal obligations, and resolve disputes.

How we use your information

We use data to create and manage accounts, verify identity, process payments, and prevent fraud. Data also helps us provide customer support, investigate suspicious activity, fulfil legal or regulatory duties, and maintain service integrity. Where you agree, we may use contact details for marketing; you can opt out at any time.

Data protection practices

We protect information using industry standard security measures such as encryption in transit and access controls. Access to personal data is limited to staff and service providers who need it to perform their duties. We review our security practices regularly and work with trusted third parties to keep data safe.

Cookies and tracking technologies

We use cookies and similar technologies for site functionality, analytics, fraud prevention, and advertising. Some cookies are essential for log-ins and settings, while others help us understand how the site is used. You can manage cookie preferences through your browser or the cookie settings panel on the site.

User rights

Under applicable data protection law you may have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion in certain circumstances, restrict or object to processing, and request portability where technically possible. We will consider each request in line with legal requirements.

Access, correction and deletion

You can review and amend certain account details in your account settings. For other requests, contact our support team at [email protected]. We may need to verify your identity before processing requests to protect your account and prevent fraud.

Information sharing and third parties

We may share information with payment processors, identity verification providers, analytics partners, and other service providers who help operate the service. We also disclose information when required by law, to protect rights, or to prevent fraud. Where transfers outside the UK occur, we implement appropriate safeguards.

Privacy policy updates

We may update this policy to reflect changes in our practices or legal requirements. Any significant changes will be posted on this page and, where appropriate, we will notify you through your account or by other reasonable means.